FAQs

How long does it take to detail a vehicle?

The amount of time to detail a vehicle can vary drastically. Our most popular interior package (interior REFRESH) generally takes between 2-3 hours and our most popular exterior package takes about 1-2 hours, but we will work to provide you a more specific timeframe when we schedule your job. For ceramic coating jobs, we will generally keep the vehicle for 48 hours.

What is a Booking Deposit?

A booking deposit secures your appointment.

If you cannot make your appointment:

  • your deposit will be refunded if you notify us at least 48 hours before the job start time

  • your deposit can be applied to future jobs if you notify us at least 24 hours before the job start time

  • your deposit is non-refundable for jobs canceled within 24 hours of job start time or missed appointments

How often should a vehicle be detailed?

In New England, we recommend having your vehicle detailed twice a year. This allows us to protect your vehicle before winter and remove any harmful contaminants after winter.

What should I do prior to my appointment?

Your time it valuable! It is our goal to minimize the time that you spend to have your vehicle detailed. We simply ask that you remove any personal, valuable, or sensitive items from your vehicle including weapons. Please note that while we will remove child car seats, we will not re-install them.

Are you insured?

Yes, we carry full coverage insurance to keep you covered!

Can you remove the smell of smoke etc. from my vehicle?

We have multiple different options for removing odors from a vehicle depending on the source of the odor and how long it has been present in the vehicle. Most odors can be removed through a deep clean and odor remediation treatment, however some heavy odors may require more than one session and excessively soiled vehicles may require replacement parts such as seats, carpet, and headliners. We are happy to give a free estimate for any odor removal.

What do I need to do to maintain the warranty on my ceramic coating?

Eligibility
This warranty is valid applies exclusively to the vehicle or surface on which the ceramic coating was originally applied.

Maintenance Requirements
To maintain the validity of the warranty, the following maintenance procedures must be followed:

  • Washing: The vehicle or surface must be washed regularly with a pH-neutral shampoo or cleaner. Harsh chemicals or abrasive materials are prohibited.

  • Waterless Wash: For waterless washing, only recommended products should be used to avoid damaging the coating.

Inspection and Maintenance: The vehicle must be washed and inspected by Revive Inc. at least once every 6 months.

Damage to Coating
This warranty covers defects in the coating only. It does not cover:

  • Damage caused by physical impacts (e.g., scratches, chips, or abrasions).

  • Damage due to improper washing or cleaning techniques.

  • Damage from chemical exposure, environmental contaminants, or any other external forces.